Partner with High Rock Consulting to increase retention, adoption, and expansion with proven strategies and results.
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More than two decades of experience defining and delivering value-based customer success initiatives improving financial and operational metrics.
At High Rock Consulting, we believe in a client-centric approach that prioritizes your unique needs. We work closely with you to understand your challenges and develop customized strategies that align with your goals
Financial and operational outcomes are our north star. Whether it’s increasing retention, building pipelines, or improving operational efficiencies, we work with you to identify the metrics you want to drive and develop a plan to achieve your goals.
Organizational Assessment
Process and Technology
People and Management
Increased revenue retention from 86% to 91% by implementing new renewal processes and value-based playbooks
Reduced onboarding time-to-value by 33% and increased product adoption by 20% by improving onboarding processes and customer training
Improved employee retention and eNPS through design and implementation of a customer success career matrix
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